MUNICIPAL UTILITIES ADMINISTRATION OFFICEApproximately 92,000 utility bills for water and sewer are generated each year by the City of Jacksonville.Our office can answer questions about your account, change the billing name or address, help you establish a new account, and schedule water meter readings for residents who are moving out. We do offer a free service to check for water leaks.
TO PAY WATER/SEWER BILLS ONLINE PLEASE CLICK ON THE FOLLOWING WEBSITE LINK: HTTPS://JACKSONVILLE.MERCHANTTRANSACT.COM
Administration:Business Office: Located at: 200 W. Douglas
Jacksonville, IL 62650
(Office Hours 8:00am- 4:30pm)
Mailing Address: 200 W. Douglas
Jacksonville, IL 62650-2040
Phone: (217)479-4615 Text: (217)370-4122
Fax: (217)245-2822
For Weekend/Evening Emergencies: (217)479-4660
Superintendent of Administration