Approximately 92,000 utility bills for water and sewer are generated each year by the City of Jacksonville.
Our office can answer questions about your account, change the billing name or address, help you establish a new account, and schedule water meter readings for residents who are moving out. We do offer a free service to check for water leaks.
Superintendent of Administration
Customer Service Representative
Set up/cancel water & sewer service
Mailing Address and for General Inquiries:
Office of Municipal Utilities Administration
200 West Douglas
Jacksonville, IL 62650
Office Hours: Monday through Friday 8:00 a.m. - 4:30 p.m.